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After the complete disrespect and horrific customer service I received at this spa by whom, in my opinion, is perhaps the worst Manager I have ever had the horrible misfortune of encountering, I will never return to nor recommend this spa. After spending almost $300 in less then a month at this establishment while having my eyelashes filled the manager knocked on the door and told the esthetician to tell me I had to get up and move my car since the owner was there and there were no parking spots!! I was shocked - I was a paying customer and during a treatment where my eyes are tapped shut!!!... I was asked to get up in the middle of the session and move my vehicle to the street and pay for parking!! I was astonished! As far as I am concerned YOU give up your spot for a paying customer especially if they are in the middle of a treatment!!! What the hell is wrong with you lol... obviously they do not care at all about their customers. Go somewhere else... they obviously dont need you.
Have gone in a few times over the years for a facial and have had a good experience every time, although I feel like it could be more memorable. Small, but classy.
I had been dying to get a massage and I couldn't wait to go back home to my usual people to get it. So upon a visit to costco, I found a $100 certificate for $80. 20% discount is something hard to pass up so I convinced the boyfriend to buy it. The following week, we went to get a massage. Our eyes just bulged at the prices really. Maybe I've been spoiled, but it's hard for me to justify paying... more