That place is awful and they are disrespectful and mean and looks they look like want to help us. So we had a iPad that wanted to be recycled and they said there's chips on there so no recycle and then we go to the Richmond centre the workers are super active and helpful they said it's okay to be recycled and they gives us 150$ gift card they even helped us clean the iPad to make it look new... more

I had an appointment earlier this year to have the battery changed on my IPhone 6s. I arrived at the Oakridge Mall store and they had no record of the appointment so the battery was not replaced. Apple wasted perhaps 1.5 to 2 hours of my time including travel.On July 24 I went to second appointment, only to find out that an appointment in the Apple world, does not really seem to be an... more

The service in this store has gone downhill so much that i wish i didn't own any Apple products.
Not only does it take almost your entire day to secure and complete an appointment, but the staff have a terrible attitude. Since Apple products seem to always have some problem, it seems like I'm in there a lot.
For the most part, I've seen how the staff have become super arrogant. They couldn't... more