I ordered curtains online and incurred hefty "processing fees" as well as taxes on the shipping as well as the product. I had requested shipping by postal service (which is an option), but Anthropologie sent it by DHL courier instead. When I called to complain, the customer service said that's just how they ship to Canada, and couldn't explain why, if that's the case, postal service is even an... more

I am a frequent Anthro shopper at the brick and mortar store in Greenville SC. I did place an order online a few weeks ago. I was charged for an item I did not receive and also received someone else's order in my package. Their solution was for ME to readdress the package with the return label and take it to my local mailing store. Also, my refund for the charge for the items I did not receive... more

Went to yorkville Anthropologie today. Not one person spoke to me even though I stood by a salesperson a couple of times. Was it because I had jeans and a sweater on and didn't look like their kind of people? Definitely got that opinion. Have bought online several times but won't again. Don't judge a book by its cover girls.