Almost laughably bad service and incompetence. Avoid. I ordered a print as an Xmas present that ended being almost a month late, and one time when I came to check to see if it was in the owner checked and said it wasn't, but it turned out it was there all along.
When he finally found it he e-mailed me to tell me to come get it, but without apologizing or offering a discount.
When I came to... more
This store is a gem. I've had multiple framing jobs done there, each of which had been competed with a high standard of craftsmanship and style. There's also a certain charm and energy among the staff, which I appreciate. A visit there tends to be both enjoyable and productive.
Over the years, I've had had 5-6 large prints framed at the shop, as well as purchasing some frame kits and the... more
I got about 4 pictures framed at Alternative Arts. 2 large and 2 medium size portraits. When I say large I mean 34" x 24".
The service is received was great. I dealt with mainly two people, Graham and Jennifer. Both of whom were extremely knowledgeable, patient and understanding of budgets and preferences.
I wanted 4 ornate frames, I was particular about this, the staff spent 1.5 hours to... more