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Alberta Quality Waterproofing & Contracting Ltd

9951 69 Ave NW
Edmonton, AB  T6E 0T1

(780) 906-7306

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1 star rating
manager July 11, 2009
Did Not Warranty Product upon Product Failure

We hired Sulio of Quality Waterproofing to install deck railing and a waterproofing product. He was very charming and believable in his promises.

Initially we felt the product was beautifully installed. Unfortunately within 2 years the glue started to show thru the waterproof decking. We began calling him for warranty work, as was promised in his contract. That was when the run-around began. Sulio would promise to come by the next month to look at the problem. He would not show up and would not answer his calls. I left 14 messages, and he did not respond. If he answered the phone (by mistake I believe) then he would make new promises to fix the problem, which were total lies.

After several summers of trying to pursue him, I contacted the manufacturer of the Deck product. They stopped allowing him to install their product because of poor workmanship. They told me the Glue was failing and that Quality Waterproofing used the wrong Glue for installation, so the product would not be covered under warranty.

My deck is about 45% totally white, or white where the glue trowel marks are.

Quality Waterproofing is a disreputable company. Sulio is a con man, and I strongly suggest you DO NOT use his services.

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