I called the Kitchener store just with a general question about an air conditioner hoping that they would help me because they have the knowledge and I've never had a/c before. They wouldn't help me because it was a window air conditioner and I wasn't their customer. You'd think that since they know so much about they'd take 2 minutes out of their morning to help someone out but NOPE! Thanks... more

In 2006 I bought a new furance and A/C from AireOne, was impressed with the sales man , got a few quotes and decided to stay with Aire One, install went well, had a communcation error, which was solved, took a little debating but was solved in a fair manner.. Well again just before my 5 year warranty was up 20 days before the warranty expired. my A/C does not start, well I pull the warranty... more