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7 months after ordering and several exchanges with their support team, and NOTHING. They essentially stole our money.
If you order from AS you have to be mentally challenged or enjoy letting someone steal your money. I'm shocked they are still in business.
If you do a little searching you will find that the vast majority of complaints about this company are that their web site states the item is in stock and they charge you right away but if item is actually not in stock then it is either wait or cancel and incur a 15% restocking fee and get store credit for the rest (no refunds). In this day and age this is not acceptable.
It's 2013 and if you are ordering online then the website should be accurate. IF it is not and the item is not in stock you should be contacted and offered a refund if you do not want to wait with NO RESTOCKING FEE (what is there to re-stock)..
Update: They finally shipped my order and they shipped it from the US so I had to pay customs and duty.
There are far better adult webstores around, far better.
(I wrote this review on the adultsensations.ca part of this website as well, apparently they have 2 sections for reviews of this company on n49) I placed my order and it took over a week for them to process it. I sent an e-mail to their support and they mentioned one of my items was out of stock and that their stock system for listing in and out of stock items on the site wasn't working. So I... more
I debated a couple of weeks before ultimately ordering from Adult Sensations online, due to some mixed reviews - like a couple of the reviews on here. I checked many other sites, and there were as many bad reviews as good to be honest. Also not helping them is their current 'F' rating from the Better Business Bureau. According to the BBB site, it is due to an unresolved incident (which seems to... more