I have been a customer for 5-6 years. The furnace and AC in the house we moved into was put in by A-Plus. I have had them do some servicing in the past and have been pleased with their customer service, which is very important to me.

In the present heat wave our ac died. A-Plus called me right back, after hours, and walked me through a potential "fix-it" over the phone. My ac is back... more

Replaced furnace and air conditioner, added HRV

Install was sloppy. Units required 6 separate service visits in an attempt to make system function properly. When a part required a warranty replacement (computer board), I was given a bill for shipping of the part. Air conditioner never did work until another company serviced it.