I was selling my car a few months ago and needed to get the etest and safety certificate done. Went to a couple other service centres, they couldn't tell me why my car failed the etest and wouldn't give me safety certificate unless I change my tires or brake pads with them. When I went to A1, Americo tried to do a etest on my car but was unable to because I just failed one at the other shop. So... more

I always appreciate it when I get yelled at by a Drive Clean Technician. YELLED at!!!

There is a REASON they are available last minute to do e-tests!!! They aren't busy because the customer service here is in the negative.

I got YELLED at, because we disagreed that him charging me full price for an emissions test, after he refused to even do the test in full, was unethical.

Me: Hey my car... more

Horrible. I took my car in for a Drive Clean inspection and an oil change. I also mentioned that my car was making a strange noise that I thought might be the brakes. When I came to pick it up he said "everything is fine." I asked about the brakes and he had no idea what I was talking about. I told him that I had asked one of the other employees to have a look at the brakes. He replied with... more