These guys are unreal, they burnt up my a/c hose on my car by pushing it up to the exhaust manifold and 30 seconds down the road the refrigerant exploded out from under my hood, I went strait back and they instantly blamed it on me and said "it was like that", just like a little kid would say, when clearly it was there fault. even if it was "like that", on the invoice it says that they evacuated and recharged system with reclaimed R-134, and tested system performance. What? how could they test performance with a hole in the system? This should be a simple task for any decent mechanic. They then started swearing am told me my cars a piece of junk. I am not letting my mastercard accept payment to these guys. Shame on you.
I travelled the province managing school property. I need my vehicle ready to go at all times.A1 has worked on all my vehicles from old to new. I would drive from Vancouver to get serviced in Chilliwack. There have been many vehicles requiring regular maintenance to overhaul motor jobs. They have always come up with a solution and many times right at the end of the day. I have never been unhappy with the price. I know good value when I see it. I was never stuck because I got a curtesy car to get by with. These people treat and talk to me like a friend instead of being someone who is annoying them because they are too busy. If I need advice on the road I have a mechanic to listen to my vehicle concerns. I have been going there for 15 years and would not change shops now! Edwin Hood
We're sorry to hear that your experience was not good at our repair shop.
Although we do not normally discuss customers vehicles for privacy reasons, we must respond in this case.
Your coolant in your vehicle was dirty, milky, & acidic. This in turn caused multiple leaks in your cooling system.
We did discuss prices & problems with the car on several occasions.
I drive out from Toronto to get my Lambo serviced @ A-1. Those Rupar boys sure know what a lady needs in her engine!
Yes I would strongly recommend this business...As I own a convertible Mustang GT V8 and love my car....Its hard to find a mechanic you can trust is doing the right job...The Rupar men that run the shop are trustworthy and have extensive experience ...I drive from Port Coquitlam when I need anything major done.... more
Jon has worked on my vehicles for over 6 years, good service, good family business.