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They are way pricier than other places I've been to and now I'm reading here they're not even any better.
I did not like the fact that they took so many pictures of all over my car (even checked the interior!) when the problem was more like a scratch! I have gone to many other bodyshops over the years and there was only one other who only took a picture of the damage for an estimate.
Also I had... more
I have brought my car into this place 3 times over the past 5 years. I was rear ended twice, and then had some autobody repairs that I needed fixed the third time. The first two were OK at best, but it's getting worse! They really need to improve on the customer service at this place. I called to make an appointment after my estimate, and left 3 messages, waited 2 weeks for a call back, and no... more
When my little civic was rear ended, I was directed here by the insurance company, they gave a quote and dealt directly with the company. I was given a spare car ( which was a model better than mine :( )
It took a couple of weeks. I had to run off to a weekend vacation and couldn't return the car in time. After a week of phone calls, they didn't charge andy delays or penalties since a backlog... more